Privacy Policy
Privacy Policy – Desert Tours Dubai
Website: www.deserttoursdubai.com
Phone/WhatsApp: +971521746060
Email: info@deserttoursdubai.com
Effective Date: 1st January 2026
Desert Tours Dubai (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us when using www.deserttoursdubai.com (the “Website”) and our services.
By using our Website or booking with us, you agree to this Privacy Policy.
1) Information We Collect
We may collect the following types of information:
A) Information you provide to us
Full name
Phone number (including WhatsApp)
Email address
Pickup location / hotel name
Booking details (tour selected, date, number of guests, add-ons)
Messages you send via forms, email, WhatsApp, or calls
Any additional information you choose to provide (e.g., special requests)
B) Automatically collected information
IP address, device type, browser type
Pages visited, time spent, referral source
Cookies and similar tracking data (see Cookies section)
C) Payment information
Payments (if processed online) are handled by third-party payment providers. We typically do not store full card details on our servers. Payment providers may collect payment details directly according to their own privacy policies.
2) How We Use Your Information
We use your information to:
Confirm and manage your bookings
Arrange pickup/drop-off and tour operations
Provide customer support and respond to inquiries
Send booking confirmations, updates, and important service messages
Improve our Website, services, and user experience
Prevent fraud, misuse, or unauthorized access
Comply with legal or regulatory requirements (when applicable)
3) Sharing Your Information
We may share limited information only when necessary with:
Tour operations team / drivers (e.g., name, pickup point, time, contact number)
Service providers (hosting, email delivery, CRM/booking systems)
Payment processors (for payment handling)
Analytics providers (to understand Website performance)
We do not sell your personal information.
4) Cookies & Tracking Technologies
We use cookies and similar technologies to:
Keep the Website functioning properly
Remember preferences
Analyze traffic and performance
Improve marketing effectiveness (where applicable)
You can disable cookies in your browser settings, but some parts of the Website may not work correctly.
5) Data Security
We take reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6) Data Retention
We keep personal information only as long as needed to:
Provide the service you requested
Maintain records for business, legal, or tax purposes
Resolve disputes and enforce agreements
7) International Data Transfers
If you access our Website from outside the UAE, your information may be processed in countries where our service providers operate. We take steps to ensure appropriate safeguards are in place.
8) Your Rights & Choices
You may request to:
Access or update your personal information
Correct inaccurate data
Delete your information (where legally permitted)
Opt out of marketing messages at any time
To make a request, contact us using the details below.
9) Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from children under 13. If you believe a child has provided us personal data, contact us to remove it.
10) Third-Party Links
Our Website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the privacy practices of those websites.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
12) Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
Desert Tours Dubai
📞 +971521746060
✉️ info@deserttoursdubai.com
🌐 www.deserttoursdubai.com